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A technician inspecting a Mercedes-Benz vehicle and consulting a client.

Be it breakdown or damage:
Mercedes-Benz will help.

 

Comprehensive first-hand help.

Do you need help?

Mercedes-Benz Service Hotline

What do I do if something happens? Who do I contact if there is damage? Who is available to help at short notice? Mercedes-Benz helps. Simply request assistance by pressing the appropriate button in your Mercedes or making a call and we will support and assist you with the next steps.
The SOS button in the overhead control panel of the vehicle immediately makes a call to the Mercedes-Benz Emergency Centre.

SOS button

The SOS button in the overhead control panel of your vehicle immediately makes a call to the Mercedes-Benz Emergency Centre.

The Mercedes-Benz button in the vehicle's phone book directly connects drivers to Mercedes-Benz Service employees.

Mercedes me Connect

Assistance at the touch of a button: the Mercedes-Benz button in your vehicle's phone book or in the overhead control panel directly connects you to one of our Service employees.

We will take care of your vehicle's damage.

Report your vehicle damage online. We will find a suitable solution.
Report damage online now

Mobilo. Stay on the Move

When the ride ends unexpectedly.

Save yourself time and nerves! With Service24h and our mobility product Mobilo, we are always at your side.
More about Mobilo

Damage assistance

An adequate solution for every issue.

Scratches, dents or a rear-end collision, all of these can happen quickly. It's a good thing that there are comprehensive services for your Mercedes-Benz. Request a repair quotation without obligation.
More about damage assistance