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A couple, sitting in a Mercedes, looking at a smartphone together.

Online damage report.

Report damage to your vehicle to us online in just a few steps.

Quickly and in an uncomplicated way

Just a few steps to your online damage report.

You will receive a non-binding offer for the repair. If you wish, we can organise a replacement vehicle for you so that you remain mobile.
A Mercedes-Benz driver documenting the damage to the vehicle with his smartphone.

Documenting damage

Please create photo documentation of the damage.

A Mercedes driver reporting vehicle damage online via his smartphone.

Online damage report.

Report your damage easily using our online form and select a Mercedes-Benz partner.

Report damage online.
A service employee touching your Mercedes-Benz vehicle.

Offer received

Your chosen Mercedes-Benz partner will contact you, provide a non-binding repair quotation and guide you through the next steps.

Report damage online.