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Digital Extras being selected on the screen of the MBUX multimedia system in a Mercedes-Benz.

Digital Extras for your Mercedes-Benz.

Simply book additional Digital Extras and experience your Mercedes-Benz in a new way.

Digital Extras

Your Mercedes-Benz. Our Digital Extras.

Unlock the full potential of your Mercedes-Benz: Your vehicle comes equipped with a variety of Digital Extras – tailored to your model, equipment, year of manufacture and country of purchase. Many of these services are available from the moment you drive off the lot. To continue enjoying them after the initial term, simply renew in the Mercedes-Benz Store. You can also explore and purchase additional Digital Extras at any time. Getting started is easy: register in the Mercedes-Benz Store with your Mercedes me ID and your Vehicle Identification Number (VIN). Access to the Store is only possible with your VIN – ensuring your car is identified correctly and allowing you to see exactly which Digital Extras are available for your vehicle, keeping it perfectly connected to the services that make every journey even more enjoyable.

Standard Equipment Digital Extras

Standard Equipment Digital Extras. Included in your Mercedes-Benz.

Our Standard Equipment Digital Extras are already installed in your Mercedes-Benz before you get in for the first time. To use these Standard Equipment Digital Extras, all you need to do is create a Mercedes me ID, agree to the Terms of Use, link your vehicle to your Mercedes-Benz account and download the Mercedes-Benz App on your smartphone.
Activate Standard Equipment
The MBUX Voice Assistant as one of various Digital Extras from Mercedes-Benz.

MBUX Voice Assistant

Turns your Mercedes into a personal assistant, which understands you in everyday language.

The Software Updates for the various Digital Extras from Mercedes-Benz.

Software Updates

This keeps your Mercedes-Benz software always up to date with the latest version. Visit your preferred dealer partner to get the latest updates.

The Remote Retrieval of Vehicle Status as one of various Digital Extras from Mercedes-Benz.

Remote Retrieval of Vehicle Status

This shows you important vehicle data and the date your next service is due – conveniently on your smartphone, tablet PC or desktop computer.

The Telediagnosis as one of various Digital Extras from Mercedes-Benz.

Telediagnosis

No need to worry about wearing parts any more. Your vehicle informs you in good time when a replacement is necessary.

The Accident and Breakdown Management as one of various Digital Extras from Mercedes-Benz.

Accident and Breakdown Management

In the event of a breakdown or emergency call, our trained Customer Assistance Centre staff are on hand to help you around the clock.

The Mercedes-Benz Emergency Call System as one of various Digital Extras from Mercedes-Benz.

Mercedes-Benz Emergency Call System

Automatically initiates an emergency call in event of an accident and connects you to the Mercedes-Benz emergency call center.

The Remote Vehicle Diagnostics as one of various Digital Extras from Mercedes-Benz.

Remote Vehicle Diagnostics

Allows your service partner to check the condition of your vehicle remotely – to ensure the best individual care.

The Maintenance Management as one of various Digital Extras from Mercedes-Benz.

Maintenance Management

Your Mercedes-Benz keeps track of what maintenance work needs to be carried out and when, and supports you when making booking appointments.

The Global Search as one of various Digital Extras from Mercedes-Benz.

Global Search

Easily find what you're looking for by typing the term into your multimedia system and immediately start the functions from the list of results.

Display and Search for Special Destinations as one of various Digital Extras from Mercedes-Benz.

Display and Search for Special Destinations

Helps you to easily find specific points of interest on the map and sends them to your navigation system.

The Eco Display as one of various Digital Extras from Mercedes-Benz.

Eco Display

Your personal coach for anticipatory driving. It analyses your driving style on request and gives tips for optimising the consumption of your vehicle.

The Individual Reccomendation as one of various Digital Extras from Mercedes-Benz.

Individual Reccomendation

For an optimised user experience: Provides individual recommendations and tips for use of Mercedes me products and vehicle functions on the basis of vehicle and user data.

Digital Extras Packages

Digital Extras Packages. Benefits for you.

Get the upgrade for your Mercedes-Benz with our Digital Extras, and use your smartphone to remotely operate, customise and digitally add to your vehicle. This is because there's more in it for you at Mercedes-Benz. Many Digital Extras such as Remote, Navigation, Charging, GUARD 360˚ and Entertainment are already included from the time of purchase for a term of 36 months. The exact availability depends on your vehicle, the special equipment you have chosen, the year of manufacture and the country in which you live. Once the initial term has expired, you can easily and conveniently extend the desired Digital Extras in the Mercedes-Benz Store.
The icons of the various Mercedes-Benz Digital Extras can be seen here.

Mercedes-Benz Package

Explore the full range and use the Digital Extras packages that are available for your Mercedes-Benz.

On a smartphone, the vehicle location is displayed via a Remote Digital Extra.

Remote & Navigation

Experience the convenience of controlling key features of your Mercedes-Benz remotely. With quick navigation updates and Remote Digital Extras, your smartphone becomes the smart way to simplify every drive.

Various online music providers are displayed on the head unit of a vehicle.

Entertainment

Listen to your favourite stations, songs and playlists in high quality wherever you’re heading at the time.

Product changes may have been made since the production of this content.

How to book Digital Extras – this is how it works.

Log in or register with your Mercedes me ID to experience our Digital Extras. Your personal Mercedes me ID is the key to the digital world of Mercedes-Benz and offers even more benefits beyond:


- Manage your vehicle and experience the world of Digital Services
- Receive personalized recommendations
- Edit your personal data and preferences
- Manage appointments at our Mercedes-Benz dealers

Register now
The Standard Services for the vehicle are activated using the smartphone.

Step 1

Simply register: Create a personal Mercedes me ID in the Customer profile (customer login) on Mercedes-Benz website and agree to the Terms of Use.

Go to Mercedes me ID
The Standard Services for the vehicle are activated using the smartphone.

Step 2

Link your vehicle with your Mercedes me ID to see which Digital Extras are actually available for the vehicle.

The Standard Services for the vehicle are activated using the smartphone.

Step 3

Activate, extend or purchase additional Digital Extras in the Mercedes-Benz Store if they are offered for your vehicle. After activation, these are automatically provided in your Mercedes-Benz.

Mercedes-Benz Apps: Making the most of Digital Extras.

Log in to the Mercedes-Benz App with your personal Mercedes me ID and use all the advantages of our Digital Extras. The best connection to your Mercedes-Benz: The Mercedes-Benz App contains everything you need to know about your Digital Extras. The Mercedes-Benz Store App has now been integrated into the Mercedes-Benz App to make it even easier to use and bundle the applications.
The best connection to your Mercedes-Benz: The Mercedes-Benz App.
Learn more

 

Product changes may have been made since the production of this content.

FAQ

Do you still have questions about Digital Extras?

Would you like to know more about Digital Extras? The most important questions and answers about registration, payment and use are available here.

How do I register for Mercedes-Benz Digital Extras?

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To use Mercedes-Benz Digital Extras, you first need a Mercedes me ID. To register for Mercedes-Benz Digital Extras, please follow these steps:

Download the Mercedes-Benz App from the App Store or Google Play.
Enter your telephone number or email address and tap "Next".
Complete your personal information.
Read the Terms of Use and tick the box to accept them.
Tap on "Register".
Enter the verification code sent to your smartphone or email address to complete the registration process.

You can register/login here

To use Mercedes-Benz Digital Extras, you first need a Mercedes me ID. To register for Mercedes-Benz Digital Extras, please follow these steps:

  1. Download the Mercedes-Benz App from the App Store or Google Play.

  2. Enter your telephone number or email address and tap "Next".

  3. Complete your personal information.

  4. Read the Terms of Use and tick the box to accept them.

  5. Tap on "Register".

  6. Enter the verification code sent to your smartphone or email address to complete the registration process.

You can register/login here

How do I activate my Digital Extras?

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Make sure your vehicle is in an area with network connectivity. This is a necessary requirement for the successful activation and deactivation of your Digital Extras.
Login to the Customer profile (customer login) on Mercedes-Benz website using the user symbol at the top right of the screen.
Click on the user symbol again and select the entry "My Dashboard".
On this page you will see the entry "Manage my digital extras" select this to get to the overview of your Digital Extras.
Here you can either activate all purchased and free of charge Digital Extras with one click by clicking on "Deactivate/activate all subsequent digital extras", or activate the digital extras individually.
Please note that activation of some Digital Extras may require you to provide additional information. If this is the case, you will be automatically informed.
Activation of security-related digital extras, such as remote locking and unlocking, opening windows and sunroof or certain location services, requires verification of your identity. You can currently only carry out this identity check in your Mercedes-Benz App or at your dealership.
You can register/login here

  1. Make sure your vehicle is in an area with network connectivity. This is a necessary requirement for the successful activation and deactivation of your Digital Extras.

  2. Login to the Customer profile (customer login) on Mercedes-Benz website using the user symbol at the top right of the screen.

  3. Click on the user symbol again and select the entry "My Dashboard".

  4. On this page you will see the entry "Manage my digital extras" select this to get to the overview of your Digital Extras.

  5. Here you can either activate all purchased digital extras with one click by clicking on "Deactivate/activate all subsequent digital extras", or activate the digital extras individually.

  6. Please note that activation of some Digital Extras may require you to provide additional information. If this is the case, you will be automatically informed.

  7. Activation of security-related digital extras, such as remote locking and unlocking, opening windows and sunroof or certain location services, requires verification of your identity. You can currently only carry out this identity check in your Mercedes-Benz App or at your dealership.

You can register/login here

Do I have to buy Digital Extras or are they free?

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Some Digital Extras come with your vehicle, you don't have to buy them. To benefit from additional services however, a purchase is necessary here.

These are some of our most popular services:

• Remote Retrieval of Vehicle Status
• Vehicle Tracker
• Parked Vehicle Locator
• Remote Engine Start
• Live Traffic Information
• Send2Car

The following services are included free of charge:

• Maintenance Management
• Accident Recovery and Breakdown Management
• Telediagnosis
• Remote Vehicle Diagnostics
• Intelligent Status & Service

To purchase a Digital Extra, please follow these steps:

1. Download the Mercedes-Benz App.
2. Open the app on your smartphone.
3. Select a product from the list and tap "Add to basket".
4. Tap on "Go to basket" to proceed to the checkout.
5. Tap on "Order now" and select a means of payment.
6. To complete your order, tap on "Buy now".

To discover and purchase all available services, please visit the Mercedes-Benz Store online or download the Mercedes-Benz Store App and log in with your Mercedes me ID.

iOS
Android

Some Digital Extras come with your vehicle, you don't have to buy them. To benefit from additional services however, a purchase is necessary here.

 

These are some of our most popular services:

 

• Remote Retrieval of Vehicle Status
• Vehicle Tracker
• Parked Vehicle Locator
• Remote Engine Start
• Live Traffic Information
• Send2Car

 

The following services are included free of charge:

 

• Maintenance Management
• Accident Recovery and Breakdown Management
• Telediagnostics
• Remote Vehicle Diagnostics

 

To purchase a Digital Extra, please follow these steps:

 

1. Download the Mercedes-Benz App.
2. Open the app on your smartphone.
3. Select a product from the list and tap "Add to basket".
4. Tap on "Go to basket" to proceed to the checkout.
5. Tap on "Order now" and select a means of payment.
6. To complete your order, tap on "Buy now".

 

To discover and purchase all available services, please visit the Mercedes-Benz Store online or download the Mercedes-Benz Store App and log in with your Mercedes me ID.

 

iOS

Android

How can I renew or purchase Digital Extras that are about to expire?

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There are two ways to renew services or purchase new services:

  • You will receive a reminder by email 2 weeks before the end of the term. Simply follow the link in the email to renew your services.

  • You can purchase new services and extend terms at any time in the Mercedes-Benz Store App. These are automatically appended to your current terms.

Please follow these steps to renew or purchase services that are expiring:

1. Open Mercedes-Benz Store.
2. Tap "Renew" in the menu.
3. Select your desired term.
4. Tap on "Order now".
5. Tap on "Buy now" to complete your order.

iOS
Android

There are two ways to renew services or purchase new services:

 

• You will receive a reminder by email 2 weeks before the end of the term. Simply follow the link in the email to renew your services.
• You can purchase new services and extend terms at any time in the Mercedes-Benz Store App. These are automatically appended to your current terms.

 

Please follow these steps to renew or purchase services that are expiring:

 

1. Open Mercedes-Benz Store.
2. Tap "Renew" in the menu.
3. Select your desired term.
4. Tap on "Order now".
5. Tap on "Buy now" to complete your order.

 

iOS

Android

How do I lock and unlock my vehicle using the Mercedes-Benz App?

Back

 

Please follow these steps to lock and unlock the vehicle doors using the Mercedes-Benz App:

1. Open the Mercedes-Benz App.
2. Select "Lock status".
3. Check the lock status at the top of the screen to see if the doors are locked or open.
4. Tap the button to lock or unlock the doors.
5. Enter your four-digit PIN to confirm or use Face ID.

Please follow these steps to lock and unlock the vehicle doors using the Mercedes-Benz App:


1. Open the Mercedes-Benz App.
2. Select "Lock status".
3. Check the lock status at the top of the screen to see if the doors are locked or open.
4. Tap the button to lock or unlock the doors.
5. Enter your four-digit PIN to confirm or use Face ID.

Can I search for a missing or stolen car using Stolen Vehicle Help?

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Activate the "Stolen Vehicle Help" service in the Mercedes-Benz App to be able to find your vehicle in the event of theft or loss. After activation, this service can help to speed up the investigation by police.

The service can be purchased as part of the GUARD 360˚ Package in the Mercedes-Benz Store. Please be sure to activate Stolen Vehicle Help as soon as you receive your vehicle. The benefit of this service can only be claimed 30 days after purchase (waiting period). Vehicles that are already untraceable prior to the purchase of this service or during the waiting period are not covered by the benefit of this service. Please also note your individual insurance conditions, which apply independently of this service.

To activate Stolen Vehicle Help:

1. Open the Mercedes-Benz App.
2. Go to "Settings".
3. Tap on "Manage services".
4. Scroll down to "Stolen Vehicle Help".
5. Tap the button to activate the service.

To use Stolen Vehicle Help:

1. Open the Mercedes-Benz App.
2. Tap on "More" and select "Stolen Vehicle Help".
3. Confirm your details.
4. Report the theft to the police.
5. Contact the security centre of our authorised service partner.

Once you have successfully launched Stolen Vehicle Help, our service partner will transmit the location data to the police. From this point on, the real-time location of your vehicle is shared with the police. You have no insight into the location of your vehicle during the search process.

Activate the "Stolen Vehicle Help" service in the Mercedes-Benz App to be able to find your vehicle in the event of theft or loss. After activation, this service can help to speed up the investigation by police.

 

The service can be purchased as part of the GUARD 360˚ Package in the Mercedes-Benz Store. Please be sure to activate Stolen Vehicle Help as soon as you receive your vehicle. The benefit of this service can only be claimed 30 days after purchase (waiting period). Vehicles that are already untraceable prior to the purchase of this service or during the waiting period are not covered by the benefit of this service. Please also note your individual insurance conditions, which apply independently of this service.

 

To activate Stolen Vehicle Help:


1. Open the Mercedes-Benz App.


2. Go to "Settings".


3. Tap on "Manage services".


4. Scroll down to "Stolen Vehicle Help".


5. Tap the button to activate the service.


To use Stolen Vehicle Help:


 

1. Open the Mercedes-Benz App.


2. Tap on "More" and select "Stolen Vehicle Help".


3. Confirm your details.


4. Report the theft to the police.


5. Contact the security centre of our authorised service partner.

 

Once you have successfully launched Stolen Vehicle Help, our service partner will transmit the location data to the police. From this point on, the real-time location of your vehicle is shared with the police. You have no insight into the location of your vehicle during the search process.

How do I send an address to my vehicle with Send2Car?

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With Send2Car, you can send an address directly to your vehicle using the Mercedes-Benz App. Once you have confirmed the destination, your navigation system will take you there.

Please follow these steps to send a destination to your vehicle:

1. Open the Mercedes-Benz App.
2. Tap on "Your location".
3. Select your destination by searching for a city or address.
4. Tap on "Route".
5. Tap on "Send address to vehicle".

With Send2Car, you can send an address directly to your vehicle using the Mercedes-Benz App. Once you have confirmed the destination, your navigation system will take you there.

 

Please follow these steps to send a destination to your vehicle:
1. Open the Mercedes-Benz App.
2. Tap on "Your location".
3. Select your destination by searching for a city or address.
4. Tap on "Route".
5. Tap on "Send address to vehicle".

Availability of Digital Extras at a glance

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You can find out which Digital Extras are available for which Mercedes-Benz vehicles in this overview.
Download now
You can find out which Digital Extras are available for which Mercedes-Benz vehicles in this overview.
Download now

FAQ

Do you still have questions about Digital Extras?

Would you like to know more about Digital Extras? The most important questions and answers about registration, payment and use are available here.

Mercedes me ID

Mercedes me ID. Your key to the digital world of Mercedes-Benz.

Log in or register with your Mercedes me ID to experience our Digital Extras. Your personal Mercedes me ID is the key to the digital world of Mercedes-Benz and offers even more benefits beyond:
- Manage your vehicle and experience the world of Digital Services
- Receive personalized recommendations
- Edit your personal data and preferences
- Manage appointments at our Mercedes-Benz dealers
Register now
The Digital Extras "Navigation" in a Mercedes-Benz car.

Navigation

Let your Mercedes-Benz find the best route for you. And get to your destination quickly with real-time traffic data.

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Driving & Parking

Discover a smarter way to move. With Digital Extras for driving & parking, plan with ease, arrive safely, and park stress‑free.

Learn more