We are there when you need us

Our Roadside Assistance line is available 24 hours a day, 365 days a year. Applicable anywhere in India and is not valid if you are already at an authorized Mercedes-Benz Dealership. In case the vehicle can be repaired on the road itself, a technician will attend and restore it.

Customer/s Covered – This includes the owner (or the driver) and all passengers travelling in the vehicle during the time emergency assistance was requested. The said vehicle can carry maximum passengers it is legally allowed to carry.

Assistance Cover:

•    Mechanical, electrical or accidental breakdown
•    Driver errors
•    Battery problems such as flat battery
•    Fuel problems such as out of fuel or contaminated fuel
•    Key problems such as locked, lost, or broken keys
•    Tyre problems such as punctures, bolts, or valve-related
•    Immobilized vehicle due to a road accident
•    Legal advice in event of an accident (One consultation for a max period of one hour)
•    Medical coordination (Medical service costs to be borne by the customer)

Mobilo model enhances the ownership experience with complimentary deals and paid benefits

For any queries, please contact any of our authorized dealerships or call our Customer Contact Center at 000 800 050 1888.