“Customer Satisfaction ” is of paramount importance to us and we at Mercedes-Benz India, always go all out in order achieve it. Currently all our dealership workshop facilities are working with constraints and taking extra care towards cleaning of the vehicles reporting to workshop. We are closely monitoring the emerging situation (COVID 19) and are taking necessary measures from time to time to continue our services & support.
If this emerging situation continues, we will continue to respond via our Toll-free number 000 800 0501 888, however, some delay may be expected. Additionally, you may also contact us at firstname.lastname@example.org and our team will get in touch with you at the earliest.
We take this opportunity to assure you that we and our Dealers will not leave any stone unturned to support you during this period and look forward to your understanding going forward. Further, we would like to mention that due to any circumstances, in case you miss your service appointment up to end of April 2020, we will ensure that it does not affect your warranty benefit. You can get your vehicle serviced once the situation normalizes.
Please take care of yourself and your family. As always, we stand in support and assure you of our best!