We are there for you.
For individual questions and requests, please contact our customer service experts directly. We are there for you via telephone (000800501800). You can reach us from Monday to Saturday from 9 am to 7 pm.
Frequently asked questions
- Which vehicles are available in the Mercedes-Benz Online Store?
- How does online ordering work in the Mercedes-Benz Online Store?
- Can I cancel my order?
- How do I get my vehicle?
- My desired vehicle is not available in the Mercedes-Benz Online Store. What can I do?
- I do not have sole right of representation. Can I order a vehicle at commercial customer terms nonetheless?