Press Release

• Lance Bennett will take over the responsibility from Santosh Iyer, who will take up the role of the Managing Director & CEO, Mercedes-Benz India
• Lance Bennett is currently associated as the General Manager and Company Director for Mercedes-Benz New Zealand
• He played a pivotal role in implementing Retail of the Future in New Zealand and in growing Mercedes-AMG high- performance vehicle business in the market
• The appointment will be effective from 1st February, 2023

Pune: India’s largest luxury carmaker Mercedes-Benz India today, announced an organizational change in its Sales & Marketing function effective from 1st February, 2023. Lance Bennett, currently associated as the General Manager and Company Director, Mercedes-Benz New Zealand, responsible for Sales, Marketing and After Sales Support for Passenger cars, will be appointed as the Vice President, Sales and Marketing, Mercedes- Benz India. Lance succeeds Santosh Iyer who is elevated as the Managing Director & CEO of Mercedes-Benz India, effective 1st January 2023.
Announcing the organizational change, Martin Schwenk, Managing Director & CEO, Mercedes-Benz India commented, “We are excited to welcome Lance Bennett to Mercedes- Benz India. Lance has successfully grown the Mercedes-AMG business in New Zealand and has rich experience across finance, sales, operations and product management functions. He oversaw the implementation of Retail of the Future in New Zealand. We are confident that Lance with his international market experience and proven record of driving customer excellence, will continue the growth momentum of Mercedes-Benz in India. I thank both Santosh and Lance for their invaluable contribution to the brand in respective markets and wish them the very best for their new roles.”

As General Manager of Mercedes-Benz New Zealand, Lance accomplished outstanding success in growing Mercedes-AMG high-performance vehicle range. He also launched Mercedes-EQ range of vehicles, growing the segment significantly in New Zealand over the last two years.
During 2021-22, Lance also oversaw the implementation of Mercedes-Benz’s Direct-to-Consumer business model, which focuses on providing an exceptional customer experience via transparent pricing, access to a national stock pool of vehicles, and offering the capability to purchase vehicles online. This new business model, just like in India, has redefined the way luxury vehicles are purchased in New Zealand.
Lance began his career with Mercedes-Benz New Zealand in 2005 as a management accountant. He has held several senior positions within the automotive industry, spanning Finance, Sales, Operations and Product Management, including postings in the United States, Australia and New Zealand. He re-joined Mercedes-Benz New Zealand in 2019 as its Chief Financial Officer, moving into the position of General Manager and Company Director in the same year.
Lance is an avid traveler who likes exploring the outdoors with his family. He is an automobile enthusiast with passion for both classic Mercedes-Benz cars and excited by the future and transition to e-mobility. Lance owns a CLK 55 AMG, which he enjoys driving and working on in the weekends.
 

Mercedes-Benz sold more cars in Jan-Sep 2022 period than in the entire CY 2021 (CY 2021: 11,242 units)
Overwhelming customer response to the ‘Made in India’ EQS 580 4MATIC: 300+ EQS 580 booked

• 28% sales growth in Jan-Sep 2022 with 11,469 units delivered (8958 units in Jan-Sep 21)
• High demand for top-end vehicles continues: GLS Maybach 600, Maybach S-Class, S-Class along with AMGs witnessed high customer demand
• LWB E-Class continues to remain India’s most preferred ‘luxury sedan’: The LWB E-Class remained the single highest selling model for Mercedes-Benz in Jan-Sep 22 period
• GLE & GLS luxury SUVs set new sales record in Q3: 30% of MB India Q3 2022 sales volume comprised the two luxury SUVs | GLS sold its highest volumes in Sep-2022
• All round performance across sedan portfolio: Demand for A-Class Limousine, C-Class, LWB E-Class and S-Class continued
• First customer deliveries of the EQS 580 have started and new bookings will be delivered early 2023
• Total order bank of Mercedes-Benz India as of YTD September 2022 is 7000+ units
• Despite high production and deliveries, Mercedes-Benz witnessed increased order bank due to high customer demand

Pune: India’s largest luxury car maker Mercedes-Benz India today announced a 28% rise in sales in the January-September 2022 period, delivering 11,469 new cars. With this Mercedes-Benz India sold more new cars than it did in the entire CY 2021. The sales growth, despite supply shortages is buoyed by a young product portfolio, resurgent customer sentiment scaling up businesses and the ongoing festive period. The strong sales performance breached the pre-pandemic momentum and underpins the growing customer aspiration and preference for a Mercedes-Benz car in core markets. This demand is sustained with a stable economy, strong market outlook and resilient businesses across sector.

Martin Schwenk, Managing Director & CEO, Mercedes-Benz India commented, “Our sales performance is a combination of our attractive product portfolio, bullish customer sentiments and the ongoing festive season. The ‘Made in India EQS’ is receiving an overwhelming response from customers, and we already have 300+ confirmed bookings for the luxury EV. We also have a robust order bank across all models and our focus remains to deliver these cars to our customers, on time. We are confident of maintaining the sales momentum in the coming months with newer products and service offerings in the pipeline.”

Martin Schwenk added, “Our sales are at pre-pandemic level, having crossed CY 2021 sales numbers in the first nine months this year. The current market momentum gives us the confidence for striving to achieve our highest sales ever. However, it also remains our endeavour to produce as many cars as possible to cater to the growing demand, amidst the current supply constraints.”
Mercedes-Benz rolled-out the EQS 580 4MATIC from its assembly lines last month and will be introducing the EQB luxury EV in Q4 2022.

(All figures of Mercedes-Benz India are that of retail sales.)
Website-www.mercedes-benz.co.in | Twitter – @MercedesBenzInd |
Instagram - @mercedesbenzind

Shri Nitin Gadkari Ji, Honourable Minister of Road Transport & Highways,
Govt. of India, rolled out the EQS 580 4MATIC from the Mercedes-Benz India plant at Chakan, Pune
EQS 580 4MATIC is Mercedes-Benz’s first ever locally manufactured EV in India, and the 14th ‘Made in India’ Mercedes-Benz model
Exemplary flexibility in production: Mercedes-Benz India now produces series cars, AMG performance cars, Maybach, and luxury EVs, all under one roof
The EQS becomes India’s longest-range EV with a range of up to 677 km (WLTP)| 857 km (ARAI certified)
New technological innovations introduced in the EQS 580 production process:
MBUX Hyperscreen Sub-Assembly, Flexible manufacturing concept for Sub-Assembly of Battery and other drive trains, Advanced Testing and Calibration for Head-up Display and Green charging Ecosystem.

Shri Nitin Gadkari Ji, Honourable Minister of Road Transport & Highways, Govt. of India, will roll out the EQS 580 4MATIC from the Mercedes-Benz India plant at Chakan, Pune

EQS 580 4MATIC will be India’s first locally manufactured luxury EV ‘Made in India, for India’

EQS 580 4MATIC will be by far, India’s longest-range EV

EQS 580 4MATIC will be India’s first ‘Certified locally produced luxury EV’ by ARAI. Certificate received on 29th August 2022, after extensive testing

Mercedes-Benz will honor existing Mercedes-Benz customers with ‘priority deliveries’

Mercedes-Benz India will now manufacture a series of cars, performance cars, and electric EVs all under one roof, at its state-of-art manufacturing facility

 

• EQS 580 4MATIC is the world's most aerodynamic production vehicle: With a drag coefficient of just 0.20; this contributes significantly to its superior range
• 5216 mm length | 3210 mm wheelbase | 1926 mm wide | 1512 mm tall
• Powerful 107.8 kWh battery | 385 kW power | 885 nm torque
• Up to 300 km of range in mere 15 mins using 200 kWh Ultra-fast DC charger

• Rear axle steering up to 10 degrees
• MBUX Hyperscreen: This 56-inch, curved screen unit extends from A-pillar to A-pillar. Three screens sit under a glass cover and appear to merge into one. With the so-called zero layers, the most important applications are always displayed on the top level in the field of vision
• Following the successful debut of AMG EQS 53 4MATIC+, already significant customer interest for the New EQS 580 4MATIC across markets
• The booking amount for the New EQS 580 4MATIC is INR 25 Lakhs

• Santosh Iyer, 46, currently Vice President- Sales and Marketing, succeeds Martin Schwenk as the Managing Director & CEO of the company

• Martin Schwenk will take the new responsibility as the President and CEO, Mercedes-Benz Thailand

• Martin played a pivotal role in creating Mercedes-Benz’s EV roadmap in India and preparing the company for its future, by transforming the retail business model, while inculcating a transparent, people-centric, flat organizational culture

• In his 13 years’ leadership role across functions, Santosh Iyer has been instrumental in Mercedes-Benz’s market leadership, strong brand presence, turnaround of Customer Service business, driving data analytics & digital transformation and also implementing ROTF
 

Mercedes-Benz to introduce three all-electric luxury EVs, starting with the Mercedes-AMG EQS 53 4MATIC+ performance luxury saloon

Mercedes-Benz India will set-up the largest ‘Ultra-fast charging network’ by a luxury carmaker, covering 80% of India by end of 2022 | Investment of Rs. 15 cr+ with Franchise Partners, for creating this ‘

Ultra-fast fast-charging network’     ‘Ultra-fast charging network’ will be exclusive to Mercedes-Benz customers round the clock;
customers can avail this network free of cost for the first year only 

India debut of MBUX Hyperscreen: Largest infotainment screen ever mounted in a series-built car, measuring 56 inch, extending A-Pillar to A-Pillar:   

8 CPU cores, 24-gigabyte RAM, 46.4 GB per second RAM memory, 7 individual profiles,    2,432.11 cm2 viewing area, Zero Layer concept

AMG SOUND EXPERIENCE: An exclusive, emotional AMG sound spectrum that offers unique driving experience matching driver’s current driving status 

•       Combined WLTP power consumption: 23.4–21.1 kWh/100 km; CO2 emissions  combined, WLTP: 0 g/km; electric range, WLTP: 529–586 km
•       With the AMG DYNAMIC PLUS package as standard, maximum output increases  up to 560 kW (761 hp) in RACE START mode with boost function and maximum motor torque is up to 1020 Nm
•       0-100 km/h in 3.4 seconds (battery charge level of at least 75 percent) and a top speed of 250 km/h
•       Rear Axle steering as standard with steering angle of up to 9 degrees
•       Intelligent recuperation for efficient energy recovery with recuperation output   up  to 300 kW
•      First-in-the-industry service interval of two years or 30,000 kms; battery warranty  of 10 years (8 years + 2 years) or 250,000 kms
•     Service package price starts at 1,15,000 INR (compact package) and Advance Assurance price starts at 2,50,000 INR
•      Mercedes-AMG EQS 53 4MATIC+ is a Completely Built Unit (CBU) and priced at INR 2.45 crores upwards (all India ex-showroom prices)
  

The new workshop in Vile Parle also marks 25th Jubilee of Auto Hangar in India

• ‘MAR 2020’ combines digital and physical elements, to provide customers a truly luxury ownership experience
• This expansion reinforces Mercedes-Benz’s increasing focus to offer a world-class infrastructure for service requirements of customers in Mumbai
• The facility is spread across 11,000 sq. ft. with 10 bays| Capacity to service over 3600 cars per year | Cumulative investment of INR 48 million
• Premium Express Prime 2.0: The Auto Hangar’s facility comes with Mercedes-Benz’s PEP service. With this, customers can have their cars serviced under 3 hours
• This is Auto Hangar’s 5th workshop in Mumbai; Mercedes-Benz is now present in 47 cities across India with a strong network of over 126 touch points
 

•       The fifth-generation (W206) is the most advanced C-Class ever, to be launched in India

•       The C-Class is one of Mercedes-Benz’s highest-selling vehicle in India, with 37,000 proud customers

•       Longer wheelbase: More length, more width resulting in more legroom, headroom, shoulder and elbow room for rear passengers

•       Technology powerhouse: Equipped with NTG7, latest generation MBUX, extensive personalization and biometric authentication, revolutionary Car to X Communication

•       New C-Class launched in three variants: C 200 (Petrol), C220d (Diesel) & C300d (Diesel)

•       New C-Class uses ISG technology achieving outstanding power delivery yet having significant fuel-efficiency along with reduced emission for all three variants*:

o   C 200: 16.9 km/l (+29%) | 140g/km (-22%)

o   C220d: 23 km/l (+22%) | 115g/km (-18%)

o   C300d: 20.37 km/l (+15%) | 130g/km (-13%)

•       The price for Mercedes-Benz C-Class starts from INR 55 lakhs (C 200), INR 56 lakhs (C 220d), and INR 61 lakhs (C 300d) (all India ex-showroom prices)

•       Finance plans for the New C-Class starts from INR 60,000 EMI with flexible end of term options

•       Service packages of the New C-Class starts from INR 85,000 for 3 Years and Unlimited KMs

• Mercedes-Benz India sold 4022 units, a growth of 26% over Q1 2021 (Jan-Mar 2021: 3193 units)   

• E-Class LWB continues to be the highest-selling model; A-Class Limousine and New S-Class highlighted the strong demand for the limousines
  

• Positive response to SUV portfolio: GLC emerges as the highest-selling SUV in Q1 2022, followed by the GLA, GLE and GLS SUVs
 

• ‘Best car of the World’ and ‘ICOTY 2021’ winner S-Class witnessed huge demand

• AMG and Super Luxury Cars portfolio grew by 35% confirming strong customer preference for the segment

• New products, feature enhancements, connected cars technology, omnichannel experience, easy availability of tailor-made and flexible financing from DFS India, in addition to positive customer sentiments helped scaling up of demand  

• ROTF continued extending seamless omnichannel experience with complete price transparency and Best Customer Experience across markets

 

• The ‘Made in India’ Mercedes-Maybach S-Class 580 4MATIC showcases the brand’s manufacturing prowess in producing the most exclusive world-class products in India

• Most technologically advanced Mercedes-Benz ever sold in India: next generation Advanced Driving Assistance, NTG 7 MBUX Infotainment, an innovative network of cars through ‘Car-to-x technology’, four driving modes including the new ‘Maybach mode’

• Featuring PRE-SAFE®, beltbags, rear airbags, seat cushion airbags, Mercedes-Maybach has a total of 13 airbags (including the 2 beltbags), highest for any car in India

• First time, Mercedes-Maybach S-Class is equipped with electrically operated comfort rear doors. With this feature, the doors open and close with no physical effort at all

• New comfort features include massage function of the calf-rests on the executive seats and neck/shoulder heating in the rear along with Adaptive Rear compartment Lighting

• The Mercedes-Maybach S-Class is extraordinarily quiet with its active road noise cancellation technology powered by Burmester ® 4D sound system

• Rear passengers in the Mercedes-Maybach S-Class are now the first to benefit from the convenience of seat-belt feeder and safety with belt-bag

• Mercedes-Maybach S-Class S 680 is equipped with GPF (Gasoline Particulate Filter) making it future ready for upcoming stringent emission norms

• A special two-toned paint option offering 10 unique color combinations is available with Mercedes-Maybach S680 4MATIC only

• The price for Mercedes-Maybach S-Class 680 4MATIC starts from INR 3.20 crores and the ‘Made in India’ Maybach S-Class 580 4MATIC is priced at INR 2.50 crores (all India ex-showroom prices)

·         Reiterates Mercedes-Benz India’s focus on developing the future talents by upskilling them for the transition in the automotive industry   

·         Mercedes-Benz will collaborate with institutes to create a comprehensive module which bridges skill gaps and creates a ‘EV Industry Ready’ employable talent pool 

·         The EV Course will be integrated in the existing Advanced Diploma in Automotive Mechatronics course (ADAM)

·         Mercedes-Benz India has introduced the 1 year ADAM course in reputed institutes across India such as Government polytechnic (GPP), Pune, Kalinga Institute of Industrial Technology (KIIT), Bhubaneshwar, Government Engineering College, (GEC) Barton Hill Thiruvananthapuram, Kerala among others

·         The purpose of the course is to hone the skillset of the students and introduce them to the latest technological advancements in the world of automobiles

·         Over 1200 students from nine institutes have benefited from the ADAM course

·         The first EV module will be rolled-out at Maharshi Karve Stree Shikshan Samstha, Pune (MKSSS Women’s College), associated with Mercedes-Benz since 2018

·         Mercedes-Benz will subsequently introduce the EV module in two more institutes by 2022, followed by other institutes across the country in due course  

• Mercedes-Benz delivers 11,242 units (7893 units in 2020; +42.5%) in a challenging year for the industry

• Maintains healthy order bank of 3000+ cars, highest ever in Mercedes-Benz India history

• Key volume drivers in 2021 remained the New A-Class Limousine, E-Class LWB, and S-Class luxury sedans and the New GLA, GLC, GLE and GLS SUVs

• GLA, GLC, GLE, GLS SUVs and New A-Class Limousine, LWB E-Class and the New S-Class limousine and some CBU AMG models remain in long wait list

• LWB E-Class and GLE continues to top customer preference: The LWB E-Class continues to remain the single highest selling model for Mercedes-Benz in 2021 followed by the GLC luxury SUV

• In 2022, ‘You First’ is aimed at the customers, Franchise Partners, Employees and Community

• Exciting new products, some even without a predecessor planned across the Maybach, AMG and EQ brands in 2022

• MB India commits to expand its luxury EV portfolio for the Indian customers including the all-electric luxury sedan, EQS | To commence local production of the EQS in India

Franchise Partners across markets witness better customer experience and a faster turn-around-time with the new business model   

In another customer-friendly initiative, Mercedes-Benz India commits to price protection to customers who have booked their cars and are waiting for more than four months for select models

Price protection is applicable also for select models until 31-Dec, 2021   

India is the first CKD and the fourth worldwide market to implement Retail of the Future (ROTF)

With ROTF, there will no longer be any incidental or any other charges* levied to the customer across the product portfolio  

Mercedes-Benz already received 1,700+ units of customer booking through the ROTF in the beta phase

Mercedes-Benz now produces 13 models from its state-of-art production facility in Chakan, Pune

The New S-Class introduces for the first time in India an innovative ‘Car to X’ communications revolutionizing the use of modern telematics

Mercedes-Benz India has retailed more than 8300 units of the S-Class to the Indian customers

New technological innovations introduced in the S-Class production process including robots, various AR/VR based training modules

Phase 2 expansion entails retailing of EQC from 50 cities and 94 outlets, from the initial 6 metros

• Mercedes-Benz dealerships and workshops across markets will now be ready with trained manpower and equipment for the sales and service of the EQC   
• Based on strong customer demand for the EQC, Mercedes-Benz now reopens booking for the next batch of the EQC

The 4.0-litre V8 AMG GLE 63 S 4MATIC+ Coupé, with twin turbocharging and integrated EQ Boost starter-alternator will be the most powerful SUV coupé from Mercedes-Benz in India
First-ever AMG 63 S model in India with an EQ Boost Tech
AMG remained the highest growing segment for Mercedes-Benz in H1 2021  

• Under the hood sits a 4.0-litre V8 bi-turbo engine, which produces 612 hp on tap. It is coupled with an EQ boost starter-alternator and a 48-volt on-board electrical system
• The AMG SPEEDSHIFT TCT 9G transmission is specially tuned to the requirements of the powerful V8 engine in the AMG GLE 63 S Coupé

Arjun Maini, the first Indian at DTM, drives the new AMG E 63 S 4M+ on the German Autobahn; highly impressed by the racing dynamics of the new performance sedan  

Mercedes-Benz India renews its focus on ‘pure performance’ AMGs after successful expansion of the portfolio with 35 and 43 series

With 11 exciting products, AMG boasts of the largest portfolio of performance cars in India | AMG E 63 S 4M+ is the fastest sedan in the AMG portfolio  

The S-Class is termed as the ‘Best Car in the World’ by critics and media | Winner of ‘2021 World Luxury Car of the Year’

Overwhelming response to the 7^th generation S-Class: more than half of the 150 units of the CBU Launch Edition booked, even before the flagship’s India debut   

More than 8000, S-Class on Indian roads

• Longer (+34 mm), wider (+22 mm), taller (+13 mm) with a longer wheelbase (+51 mm) than the outgoing S-Class
• First time: Rear Axle steering with up to 4.5 degree movement

All the 50+ units of the ‘Mercedes-Maybach GLS 600 4MATIC’ have been booked even before the market debut | Next set of ‘Mercedes-Maybach GLS 600 4MATIC’ will be customised and delivered to customers by Q1 2022

• Mercedes-Maybach GLS 600 4MATIC is the brand’s first-ever SUV offering in the ultra-luxurious ‘Mercedes-Maybach’ range
• Spacious interiors exude high class with the finest appointments
• Features ultra-comfortable reclining, climatized, massage seats at the rear

Mercedes-Benz maintains a positive market outlook for a gradual market recovery | 2021 market strategy remains intact

• The New GLA and the AMG GLA 35 4M are now on sale; April launch had been delayed in keeping with the pandemic situation
• The New GLA and the AMG GLA 35 4M will be available across India in accordance with local economic activities and adhering to all local guidelines

Eases norms of various customer services | Continues a seamless 24x7 Customer support via customer assistance center during the lockdown with the help of remote setup

• Standard Warranty Extension: For Standard Warranty cases expiring between 15^th April and 31^st May’21 will be honored up to 30^th June’21  
• Protection against lapsed service: Misses on the scheduled annual service from 15^th April’21 up to 31^st May’21 would be honored up to 30^th June’21 without affecting warranty benefits However, customers should ensure servicing of their vehicles before 30^th June’21

Press Information
25^th March, 2021

Continuation of AMG localization reiterates the world-class production prowess of Mercedes-Benz India and a growing focus on the AMG portfolio

First time the ‘AMG 35 series’ is launched for the Indian customers

Only feature-rich top-end variant launched in the A-Class Limousine, as customers expect the best from the brand

 “The E-Class remains one of the most successful product in our portfolio and a much anticipated one. With the new E-Class, we seamlessly combine rear-seat luxury, wide space owing to the LWB, various comfort features with that of latest generation telematics, avant-garde design and exciting driving dynamics. The new E-Class once more raises the benchmark significantly in the luxury saloon segment and we are confident of its stellar market performance and continuing its segment leadership.” Martin Schwenk

Press Information
20^th January, 2021

First time in a GLC: 2021 Mmc Technology with voice integration | Intuitive Digital Instrument Cluster | Front massage seats | Remote Engine Start

GLC remained the highest selling SUV in Mercedes-Benz India portfolio in 2020

The company sold more than 8400 units of GLC since its inception till date

• The GLC now features the latest connected car technology- 2021 Mercedes me connect integrating Alexa Home, Google Home, and Parking locations on the navigation system and App.

‘Reimagining Excellence’ will be the motto for 2021: With 15 new and facelifted products, a new physi-digital experience that drives the brand even closer to the customers, differentiated and best-in-class retail experience, and long-term sustainability initiatives, Mercedes-Benz India aims at reimagining excellence for its discerning customers in 2021  

Mercedes me connect (Mmc) now comes equipped with 3 new features deployed OTA to all India customers with connected cars: Alexa Integration, Google Home Integration, and Parking Solution POIs in Navigation

S-Class Maestro:

• The S-Class ‘Maestro Edition integrates additional features and the latest connected car technology   
• The S-Class ‘Maestro Edition’ is enriched with new features like Magic Sky Control with panoramic sunroof, Front seats with memory package

The Mercedes-AMG GLC 43 4MATIC Coupé builds on the success of the GLC SUV

First-ever locally produced AMG performance vehicle in India

• Mercedes-Benz’ Indian manufacturing plant in Pune expands its local production portfolio with the addition of the AMG GLC 43 4MATIC Coupé
• Mercedes-Benz India is a forerunner among the brand’s assembly plants with its production facility in Pune

Mercedes-Benz India continues to top customer preference during the ongoing festive season: Delhi NCR deliveries stand at a record 175 cars

Strong anticipation of robust demand for upcoming Diwali and Dhanteras period

• The festive period this year witnessed an unlocking of aspirations and celebrations resulting in a surge in demand for Mercedes-Benz vehicles across the country
• The demand is especially noticed in the Northern markets of Delhi NCR, Punjab and also in the Western markets comprising Mumbai and all of Gujarat

Complete hassle-free ownership experience of EQC:

Individual household feasibility survey, wall box installations at home or office, all-inclusive in car price.

The Mercedes-AMG GLE 53 4MATIC+ Coupé expands GLE’s successful portfolio | The more powerful AMG GLE 53 4MATIC+ Coupé is now the spiritual successor to the AMG GLE 43 in India

• Formidable six-cylinder performance and race-bred driving dynamics are the cornerstones of the AMG 53 range
• The AMG six-cylinder in-line engine with twin scroll turbocharging and F1 inspired 48 V EQ-Boost achieves 435 HP and an additional temporary 22 HP and 250 Nm of electric output | 0 – 100 km/h in 5.3 seconds
• AMG DYNAMIC SELECT with seven drive programs: Slippery, Comfort, Sport, Sport+, Individual, Trail, and Sand

These innovative customer-centric digital offerings aim to provide ease, convenience, and seamless ownership experience

-  DSD Nxt (Digital Service Drive Next), is a customer services program of Mercedes-Benz India that includes a host of digital solutions for customers to stay connected to their Star from the comfort of home and avail personalised services

• Mercedes me Connect App now available with new features. For the first time in India ‘Over the air’ updates in Mercedes me connected cars for existing customers also
• MBUX to show COVID-19 testing centres in the head units across key metros: Another local innovation support by MBRDI

• GLE LWB now has two new top-end variants– the 450 4MATIC (Petrol) & 400 d 4MATIC (Diesel)

• The GLE 450 4MATIC LWB and 400 d 4MATIC LWB is powered by BS VI in-line six-cylinder engines

• The AMG C 63 Coupé is a sporty, sensual and iconic offering from the AMG family for those who are Born Bold 
  

• Powered by a 4-litre V8 biturbo engine that produces 476 hp, C 63 Coupé goes from 0-100km/h in just 4 seconds with a top speed of 250 km/h | One man, one engine concept
  

• With ‘Wishbox 2.0’, Mercedes-Benz aims at empowering the customer financially to pursue their wish of buying a Mercedes-Benz car

• Wishbox 2.0’ is an innovative bouquet of customized financial solutions  comprising three key elements that offers financial flexibility viz: a) No EMI for first 3 months b) Step-Up 2020 c) 10 year extended loan

 

Pune: India’s largest luxury car maker Mercedes-Benz today announced the restarting of production at its manufacturing facility at Chakan, Pune. The production has commenced in a graded manner following the directives from the Government of Maharashtra to reopen and resume operations. The company will plan a gradual ramp-up in the coming weeks depending completely on the evolving current situation, which is being monitored closely by the Leadership Team.

“We believe that buying a Mercedes should be as easy as buying food online for our customers; we expect that 25 percent of our worldwide passenger car sales will be made through online channels by the year 2025”- Martin Schwenk

• For the first time customers can not only book and purchase a Mercedes-Benz online from the convenience of their home, but also get it delivered at their doorsteps
• Transparency to the customers: Availability of On-road price of vehicles and information on online offers for customers
• ‘Live Mercedes-Benz Video Consultation Studio’: Launch of the industry-first consultation studio from Mercedes-Benz India for customized and interactive e-demonstration of products | The studio will be operational after 4^th May

• Mercedes-Benz India in association with the local authorities to set up a temporary hospital having medical facilities with isolation wards for the COVID-19 patients in the region

• The facility is in Maharashtra Housing and Area Development Authority’s (MHADA) housing area, which is newly built with 374 rooms

• Set up in the Mhalunge-Ingale village, Chakan Khed, close to Pune and PCMC area, the facility will be able to hold approximately 1500 patients of COVID-19

• After easing of the COVID-19 condition, the medical equipment will be donated to the Civil Hospital of Khed, and the assets from isolation wards will be donated to the tribal youth hostels

•  Mercedes-Benz India to also provide logistics support for setting up the isolation wards
   

The GLC Coupe is available for the first time in a series production variant, ‘Made in India, for India’

• The ‘Made in India’ GLC Coupé is launched in two variants: 300d 4MATIC diesel and 300 4MATIC petrol
• Mercedes-Benz offers the largest SUV portfolio in the luxury car segment with 8 SUVs
• Local production of the GLC Coupé is expected to cater to an increasing demand for the SUV Coupe
• The new GLC Coupé is equipped with Mercedes me connect that offers multiple convenient connect features like remote Lock/ Unlock, Car locator, Speed Monitor, emergency e-Call, etc. accessible from the customer’s smart phone/tablet

• The V-Class Marco Polo is one of a kind vehicle, introducing customers to a whole new world of luxurious adventure
• The V-Class Marco Polo sets new standard in perceived quality, stylish living and comfortable practicality
• Eminently suitable for long journeys, and also for day-to-day and urban motoring

Launches the fastest AMG ever in India-the AMG GT 63S 4M+ 4 Door Coupe, unveils the AMG A 35 4M Limousine and the New GLA SUV ahead of India launch

Showcases the ‘future of mobility’, the unique ‘EQC Edition 1886’

The vibrant, energetic and innovative range of products and technology showcased reflects the true spirit of Mercedes-Benz India’s brand motto for 2020: “Restless for Tomorrow”

First-ever showroom based on the new brand presentation in Retail of Mercedes-Benz providing complete insight into the future world of customer experience

• With 97 outlets, Mercedes-Benz India remains on track to open the 100^th dealership soon, has the densest network in the luxury car segment
• Set up in the prime location of South Delhi, the state-of-the-art showroom is the first in India to confirm to the new brand presentation of Mercedes-Benz
• The new brand presence focuses on the four pillars of Design, Architecture, Customer oriented processes, and Digital

• Strategic decision: The new Long Wheelbase(LWB) GLE has a longer wheelbase (plus 80 mm), with corresponding interior spaciousness
• Latest generation of the MBUX - Mercedes-Benz User Experience multimedia system, impresses with intuitive and versatile operating options such as touch control and the optimized AI based voice control system
• Launches two variants of the LWB GLE – the 300 d  and the 400 d (hip-hop variant) with active suspension system E-ACTIVE BODY CONTROL

• Mercedes-Benz India bucks the auto slowdown trend with the highest Q4 sales of 3871 units (+3.3%), retains its no. 1 position for the 5th time in a row with the total sales of 13,786 units in 2019
  
• Mercedes-Benz’s mantra for the year 2020 is ‘Restless for Tomorrow’, which inspires a host of exciting initiatives from MB India comprising intensive product, network and customer services offensive plans
  
• Mercedes-Benz Silver Star inaugurated its first-ever outlet in Vizag with a record delivery of 50 cars
  
• Investment of Rs. 3.5 crores | Spread across a massive area of approx. 30,000 sq. ft.| 20 professionally trained staff | 10 service bays | Can service 3600+ cars per year
• The new dealership is fully equipped to provide an array of personalized services to its customers including: Preventive Maintenance & General Repair, Body & Paint Repair, sale of accessories & collections and other value-added services
  
• The world-class facility also entails a dedicated Customer Lounge, our Customer’s favorite Café Mercedes and a dedicated Merchandise and Accessories corner
  
• With this facility Mercedes-Benz India will boast of 96 outlets in 48 cities in the country – highest retail network strength in the luxury car segment

Unveils ‘EQC Edition 1886’ | Launch of the first product- EQC- in April, 2020 | Restless for Tomorrow is the mantra for 2020

The product showcase will reflect the true spirit of Mercedes-Benz India’s brand motto for 2020: “Restless for tomorrow”

Unveil of the much-awaited A-Class Limousine for India

Launch of the world's fastest series production four-seater, AMG GT 63s 4Door Coupe

Bucks the market slowdown witnessed in the first three quarters, by posting growth in Q4 2019

The AMG and Dream Cars portfolio continued its stellar performance growing by 54%, reiterating the brand’s leadership in the performance segment in India

Overwhelming customer response to the CLA, GLA and GLS models in 2019 | New generation of all these models will be available in India from Q2 2020 onwards

– the most intuitive & intelligent multimedia system in the luxury segment.

As the country’s largest luxury car manufacturer, Mercedes-Benz looks back on a 25 year long history in India with a local assembly site and its local entity Mercedes-Benz India.

• The V-Class Elite is a versatile luxury ‘MPV’ that provides utmost comfort & practicality
• The V-Class Elite will be available in the 6 seater long-wheelbase variant
• Continuing Mercedes-Benz’s BS VI transition, the V 220 d will be available in a 2 litre BS VI compliant OM 654 diesel engine
• 1950 cc| 120 kW|380 Nm| 0-100 km/h in 11.1 s | 9G-TRONIC for the first time
• Luxury seats with massaging function and climate control| Burmester® surround sound system with 15 speakers & output of 640 W
• AGILITY CONTROL suspension with selective damping system
  Made in Spain, this luxury multi-purpose vehicle is sold in more than 90 countries
• The Star Ease maintenance packages for the V 220d starts at Rs. 109300 for 2 year/30,000 kms
• The ex-showroom price of the V-Class Elite starts at INR 1.10 crore (ex-showroom, India)
  
  

Mercedes-Benz India continues to top customer preference during the festive season: Delivers more than 600 cars across markets on Dhanteras, including 250+ cars alone in Delhi NCR, a new record

• The G 350 d is powered by the new Euro 6d-TEMP standard compliant engine |2925 cc | 210 kW/ 286 hp | 600 Nm | 0-100 km/h in just 7.4 seconds!
• The G 350 d is the most efficient version of the G-Class of all time
• The 9G-TRONIC automatic transmission in the G 350 d has a model-specific software application to achieve very short shift times
• The new G-Class only leaves its birthplace (Graz) after around 100 production hours – a journey already undertaken by over 300,000 vehicles
• G 350 d with unlimited customization options with ‘G manufaktur’ is aimed at lifestyle aficionados who want a highly personalized vehicle
• The G 350 d comes with Phase 2 of Mercedes me connect
• STAR EASE service package for G 350 d starts @ INR 79,500 for a period of 2 years
• Mercedes-Benz G350 d is priced at INR 1.5 crore ex-showroom, all India

With these initiatives, Mercedes-Benz is taking the next step in designing the future of its sales organization and offers its customers a seamless and convenient luxury experience. As part of the global sales initiative “Best Customer Experience 4.0” the brand is digitizing the entire ‘Customer Experience’ journey:

From Exploration (Digital Signage, Car Configurator, cAR app),
to Purchase (Mercedes-Benz e-commerce Solutions), to Ownership (‘Mercedes me connect’, Online Service Estimator)

• Data Privacy, Transparency & responsible use: True to the core brand value of safety and security Mercedes-Benz India gives highest levels of protection to customer data. Data Privacy and Data Protection are two most important aspects in this initiative. Mercedes-Benz India is on the way to be EU GDPR compliant much ahead of the Indian Data Protection Legislation, ensuring overall safety and reliability of customer data

•  Mercedes-Benz T & T Motors is one of the largest 3S luxury car dealerships in Odisha and marks T & T Motors’ first footstep in the Eastern Indian market

• T & T Motors is associated with Mercedes-Benz for over 20 years, with 11 outlets across Delhi NCR, Rajasthan and now Odisha

• The state-of-the-art 3S facility is located in the auto hub of Bhubaneswar with easy access to key markets like Cuttack, Raurkela, Sambalpur and adjoining areas

• Investment of Rs. 8.5 crores | Spread across a massive area of approx. 40,000 sq. ft.| 30 professionally trained staff | 6 car display and 10 productive service bays. Dealership set-up in a quick span of 6 months | Can service up to 3500 cars p.a.
  
  

• Special cross functional task force from MB India and dealership deployed in these states

• Designated teams formed at dealerships, for a quicker turnaround time

• Focussed efforts especially in highly affected areas of Kolhapur, Sangli, Vadodara, Northern Karnataka, Calicut, Kochi and adjoining markets around these cities

• Swift and free delivery of Spare Parts by airfreight from Global and Regional logistics centres

• Free towing and transport for the flood affected vehicles