Star Protect Insurance for your Mercedes-Benz Car

Protecting your Star..
An understanding of security that goes further than just the car, Star Protect Insurance for your Mercedes-Benz gives the protection it deserves. With great partners and comprehensive benefits, you can be assured that your car is secured and you have complete peace of mind, no matter where you are driving.
Every Mercedes-Benz is different and meets the unique needs of an individual. With this understanding, our Car Insurance introduces “covers that will enhance insurance for your Mercedes-Benz even more. We always provide insurance products that come with the highest standard of quality you expect from the brand.”
 

Why Star Protect Insurance for your Mercedes-Benz Car?
  • New Star Protect packages: Star Protect Gold Plus and Star Protect Platinum Plus are available with the addition of EMI covers.
  • Insurance program in collaboration with Reliance General Insurance, TATA AIG General Insurance, and ICICI Lombard General Insurance.
  • Customised Star Insurance Package available till the 10th year of the age of the car
  • New top-up covers- Key cover, EMI cover, Consumables and Conveyance Benefit
  • Cashless claims settlement at authorized workshops
  • Assurance of repairs using genuine spare parts
  • 24 x 7 access to Mercedes-Benz Financial Call Centre

Claim Process

Claims Turn Around Time

  • Online Surveyor deputed within 30 minutes of claim registration.
  • Surveyor establishes contact with the customer/dealer within 2 hours of claim registration for vehicle inspection.
  • Online assessment is done within 4 hours of claim registration.
  • Work order approval with confirmed liability is given in 2 days after the day of inspection.
  • Vehicle release order issued within 2 days after repair and receipt of the invoice from the dealer.
  • The agreed claim amount is paid to the dealer within 3 working days.
    Contact Details for Claim Intimation:
  • Claim intimation & registration, call us at 1800 212 3374 or 0008000501888 (Toll-Free exclusive for MBFSI/Mercedes-Benz)
  • Send an e-mail to mbfsindia@mercedes-benz.com
  • Please obtain the claim registration number (It is useful for future reference)













     
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