Below you will find our answers to frequently asked customer questions regarding the free vehicle evaluation, Pre-Owned vehicle trade-in and vehicle purchase at Mercedes-Benz.
Will I receive exactly the value determined online for my vehicle?
Our free vehicle valuation online gives you an initial indication of the value of your Pre-Owned vehicle. Only after the official appraisal by an independent expert at a Mercedes-Benz partner of your choice will you receive a binding value. Based on this, we can provide you with a fair offer.
Are only Mercedes-Benz models accepted or also vehicles of other brands?
Whether trade-in or purchase: we are open to most brands and passenger vehicle models. Whether you want to sell your Pre-Owned Mercedes or trade-in or sell a vehicle from another manufacturer.
Are there any costs or fees associated with the trade-in or purchase of my Pre-Owned vehicle?
No, all services related to valuation, appraisal and offer preparation are completely free of charge and non-binding for you. Even if you decide not to sell your Pre-Owned vehicle, you do not have to pay any fees.