Simple, fast and convenient charging at home.

Charge your electric vehicle easily at home with the Mercedes-Benz Wallbox. This means that charging is not only quicker and more convenient, but also safer than using a household socket.

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Charging an electric car at home: step by step

Step 1 - Product selection

For home charging, we recommend a Mercedes-Benz Wallbox. Installation must be carried out by a specialist electrician; please contact our installation partner in the following steps. If you would prefer to charge your vehicle more flexibly at different power supply locations, the Flexible Charging System is the right option for you.


For more information and installation assistance, reach out to your closest Mercedes-Benz dealership.

Step 2 - Installation consultation

The installation of the Mercedes-Benz Wallbox must be carried out by a specialist electrician. For further advice or to arrange an on-site consultation appointment, please contact our installation partner. They will be happy to check for you on-site whether a Wallbox can be installed and prepare an individual quote for you.

 

For more information and installation assistance, reach out to your closest Mercedes-Benz dealership.

Step 3 - purchase a Wallbox

After you have all the information about installing the Wallbox from our installation partners and have checked the conditions for using a Wallbox at your home, you can now order your Mercedes-Benz Wallbox from your Mercedes-Benz dealer.

 

For more information and installation assistance, reach out to your closest Mercedes-Benz dealership.

Step 4 - Installation

The installation of the Mercedes-Benz Wallbox must be carried out by a specialist electrician. Please contact our installation partner.

 

For more information and installation assistance, reach out to your closest Mercedes-Benz dealership.

Step 5 - Use

With the Mercedes-Benz Wallbox, you can easily charge your electric Mercedes-Benz at home. With a charging power of 22 kW, 6 metres of cable and the universal Type-2 plug, you can charge your vehicle safely and significantly faster than at a household socket.
The Mercedes me Appmakes it easy to start and stop the charging process with your smartphone. You receive information on the charging status as well as a transparent overview of your charging history. The Wallbox easily connects to the customer's own internet.

 

Start now by linking your Wallbox to your Mercedes me account and enjoy the new integrated features of the Mercedes-Benz Wallbox.

We look forward to hearing from you!

Still have questions? 

 

Use the contact form and let us know how we can help.

Sustainable green energy for your vehicle

Cost-saving energy, generated either on your roof or from the electrical grid

With the complete solar package offer, generate sustainable energy from your own solar panel system for your electric vehicle or charge it with green electricitythough your private electric supply.

 

Our partner E.ON will be happy to advise you on a tailored solution to suit to your needs. This includes the consultation, planning, installation and service for your solar panel system, power storage unit or Wallbox.

A hand holding a type 2 connector that is connected to an electric car

Experience the world of charging

Goodbye limitations - Hello flexibility

Do you travel a lot and want to be able to adapt to every charging option?


Or perhaps you already have a strong electric connection at home?


Then we have a mobile charging solution for you with the flexible charging system, which you can use to charge your plug-in hybrid or electric vehicle at up to 22 kW.

Frequently asked questions

Any questions? We have the answers!

You can protect the Mercedes-Benz Wallbox from unauthorised access via the Mercedes me App(both locking and unlocking). This is also alternatively available through the use of an RFID chip that can be activated in the Mercedes me app. This is particularly useful if you want to install the Wallbox in a semi-public area.

It is also possible to install a Wallbox in a parking space in a rental garage. Your landlord or the homeowner association must be informed about this and agree to the installation. Obtaining written consent is recommended. Current legal regulations must also always be observed.

It is not possible to charge several vehicles at the same time. Only one vehicle can be charged at one time with the Mercedes-Benz Wallbox.

The Mercedes-Benz Wallbox has been tested for compatibility and function with all current Mercedes-Benz models. The Wallbox has been developed according to the official IC 61851-1 standard and can therefore also be used with other vehicles that comply with this standard.

If you are interested in a Mercedes-Benz Wallbox but are not sure whether it is possible to install one at your home, we recommend you to get in touch with your nearest preferred dealer.

The Mercedes-Benz Wallbox has the technical requirements to receive software updates "Over-the-Air". This way, practical functions can also be added, such as intelligent integration into the customer's own energy supply and energy management system. In order to use the remote functions and to receive "over-the-air" updates for the Mercedes-Benz Wallbox, the Mercedes-Benz app, a personal Mercedes me ID and agreement to the terms of use for the Mercedes-Benz Connect services are required. To receive "over-the-air" updates, you should have an active WiFi connection and must agree to the respective update in the Mercedes-Benz app or give general consent in the Mercedes-Benz app to automatically receive all future updates.

You can charge your electric Mercedes-Benz from a household socket. For particularly fast, convenient and safe charging, we recommend the Mercedes-Benz Wallbox.