Vidur Talwar, Managing Director, T&T Motors,commented on the inauguration: “Our rich asso-ciation with Mercedes-Benz India grows manifold today with the inauguration of this world class service facility. There is an increasing demand for outstanding After-Sales service post purchase of these dream vehicles. Luxury car purchase is undergoing transformation in India. The customer today is mature and demands top-notch servicing standard. This service facility of T&T Motors is yet another step towards our endeavor to provide the customers an unparalleled servicing standard that reflects Mercedes-Benz’s philosophy of Best or Nothing. T&T Motors’ strength has been in constant investing in three key areas of infrastructure, technology and human skills. This brand new service facility is an embodiment of this strength”.
The T&T service facility will be taking care of all the servicing requirements of the customers of Delhi, NCR and Haryana and also those from other neighboring cities, under single roof. The service facility will provide round the clock support in Service, General Repairs, Body Repairs, Paint Job, Wheel Alignment, Wheel Balancing, Tyre Change, Car Wash, Polishing and gamut of other servicing requirements.
To mark this occasion Mercedes-Benz India also launched the most comprehensive After-Sales program, ‘My Mercedes’ which aims to ensure that owning the Three Pointed Star and maintaining it remains hassle free. The ownership lifecycle of the vehicle will now be covered with a host of programs like the STAR CARE ensuring extended warranty for three years without any mileage restrictions. This program can be further extended for the fourth year at a minimal price without any mileage limitation under the STAR CARE Plus. Innovative packages also include STAR EASE Service package, which maintains the cost of maintenance relieving the customers of any expense related worries.