The Mercedes-Benz Road side assistance program is the best in the Auto Industry in India. From 2010 onwards, all new Customers will be covered under a unique program for a period of 3 years from the date of purchase of the car.
Old Customers can also avail the benefits of the program by buying the same from the nearest authorized dealer.
The primary goal is to ensure that even if the vehicle is immobilized, whether at home or while traveling, any inconvenience to the Customer & his family is minimized. The Assistance Services will be supplied 24x7 throughout the year, including on public holidays.
In the event of a breakdown or road traffic accident anywhere in India, Customers can simply call Mercedes-Benz Roadside Assistance on a toll free Number (1800-102-9222). Various events like mechanical or electrical breakdown, driver error, and Road Traffic Accident where the vehicle is immobilized are covered.

You can count on these services*:
• Vehicle Towing
• Taxi Service
• Replacement Vehicle
• Mobility benefit like Air Travel & Hotel accommodation
• Medical co-ordination
The benefits included in the program are currently, not being offered by any other Automobile Manufacturer in India.
As in the past, MB Network will continue to offer assistance around the clock in response to emergencies and breakdowns in addition to the Roadside Assistance Program.

The 24Hr Contact numbers of the dealers are as follows: